This website and products are owned and operated by Padtastic, and will be referred to as “we”, “our” and “us” in this Terms and Conditions document. By purchasing our products you agree to these Terms and Conditions as set out below. If you do not wish to be bound by these terms and conditions you should not purchase our products.

You must ensure that the personal information you provide is accurate and complete and that all ordering or enquiry details (where applicable) contain your correct name, address and other submitted details. For more information about how we handle your personal information, please read our privacy policy here.

Padtastic Stationery reserves the right to change terms and conditions at any time and without notice. These changes are effective immediately. It is your responsibility as the user to read and understand changes to the terms and conditions. The Terms and Conditions are relevant until terminated by Padtastic Stationery.

Padtastic Stationery reserves the right to terminate these terms at any time without notice. Padtastic Stationery reserves the right to terminate any part of the website, any users access, any products provided or the website as a whole. If you do not agree to be bound by these terms and conditions, you cannot use the Padtastic Stationery website.

NATURE OF BUSINESS
We are a solely owned and operated Australian company. Our products are available directly to the general public and to our wholesale partners.

I AGREE TO THE FOLLOWING:

SPECIFICATIONS ON INDIVIDUAL NOTEPAD DESIGNS 

  • All notepads are sized as specified in the product/feature description with the number of sheets detailed on the product page. No substitutes will be made.
  • For all personalised notepads, the font and message will print as created and previewed with the online editor at time of ordering. No substitutes will be made.
  • The colours as seen on each individual notepad design will remain the same. No substitutes will be made.
  • The paper stock used on each individual notepad is specified in the product/feature description. No substitutes will be made.
  • Some design variance may occur to the message line due to length of individual name/s on some designs. This will show on your online proof before you submit your order. Please check this carefully. No returns or refunds will be made.

PLACEMENT OF ORDER
COLOUR REPRODUCTION MAY NOT BE EXACTLY AS SEEN ON SCREEN. We take no responsibility for this variance.

Once an order is submitted, no changes can be made. This includes the notepad design, the message, the personalised name or the delivery address. Please check all details carefully before submitting.

Your order will print as the online proof will show you. Please ensure you are completely happy with this as we will not be making any edits to your design. A different order will need to be made for each different delivery address required.

PRICE
Prices are all displayed and quoted in Australian Dollars. Padtastic Stationery reserves the right to do any and all fraud checks required. Padtastic Stationery reserves the right to change prices without notice.

PAYMENT TERMS
We request payment to be made in full up front for all orders. Upon payment confirmation we will send your order to production. All payments are non-refundable and non-transferable.

TURNAROUND TIME
Please allow 5-7 working days for the production process plus delivery.

DELIVERY TERMS
All orders will be sent via Australia Post. We will not be held responsible for the delivery time frame by the above mentioned or the condition of your order, with which it arrives.
Estimated delivery time will vary, please check here  - this is a guide only. > https://padtastic.com.au/pages/shipping-times

RETURNS AND REFUNDS
Please see our full policy here for both the subscription and other products available on www.padtastic.com.au


ADMINISTRATION CHARGES
An administration charge of $5 will be charged for any changes to your order including but not limited to, changes to the shipping address or cancellation of orders. This change will be at the discretion of Padtastic Stationery.

THE MENTAL REDUCTION SIDEKICK SUBSCRIPTION
By subscribing to Padtastic Stationery’s Mental Reduction Sidekick you agree to pay your subscription fee for the goods that are delivered for the term agreed by both parties.

Any founding member or introductory discount applied on the 6 month bi-monthly subscription means your first month is an introduction month. It also means you have a minimum of another 3 payments due on your commitment term before you can cancel.

Any founding member or introductory discount applied on the 12 month bi-monthly subscription means your first month is an introduction month. It also means you have a minimum of another 6 payments due on your commitment term before you can cancel.

SUBSCRIPTION RENEWAL
By signing up to Padtastic Stationery’s Mental Reduction Sidekick bi-monthly subscription you understand and agree you will be charged at the standard rate and that any promotional codes used as a new customer at signup do not transfer or apply to your renewal fee. The Company does not accept any responsibility or offer refunds for ‘auto renewals’ proceeding if you have failed to cancel your subscription before your next renewal date. You understand and agree that you will be automatically billed after your current subscription of 1, 6 or 12 months expires unless the subscription is 'set to cancel' before your final payment date in your initial commitment.

YOUR MENTAL REDUCTION SIDEKICK’S SUBSCRIPTION IS CONTINUOUS UNTIL YOU CANCEL AND, IF YOU CANCEL YOUR MEMBERSHIP BEFORE THE END OF AN EXISTING SUBSCRIPTION PERIOD, YOU WILL BE CHARGED FOR THE REMAINDER OF THAT SUBSCRIPTION PERIOD.
IF YOU DO NOT CANCEL YOUR MEMBERSHIP PRIOR TO YOUR SUBSCRIPTION RENEWAL. YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR A NEW SUBSCRIPTION PERIOD OF THE SAME AMOUNT OF TIME.

CANCELLATION OF YOUR SUBSCRIPTION

You may cancel your Padtastic Stationery’s Mental Reduction Sidekick subscription by logging into your account on the Padtastic Stationery website at any time. This does not initiate any kind of refund if you fail to cancel before the renewal date.

Your subscription is continuous until you cancel and, if you cancel your membership before the end of an existing subscription commitment period, you will be charged for the remainder of that subscription period.

By Padtastic Stationery stating you can cancel at any time this directly refers to the renewal and not your commitment term.

Any discounts given on the first month of a new Padtastic Stationery’s Mental Reduction Sidekick subscription are applied on the assumption you stay subscribed for the entire initial commitment period. If you request to cancel before the end of the initial commitment you no longer qualify for any discount on any boxes and must pay the one month rate for any box you received a discount on.

Padtastic Stationery does not offer a 'free trial' unless stated. You can only cancel after the first box if you select a month to month subscription. A 6 Month or 12 month subscription is different and you have agreed to stay for the entire subscription period. This policy protects the company from abuse of our discount systems given to new members who want to join up on a new subscription. If you agree to a 6 month or 12 month Mental Reduction Sidekick subscription you need to stay for the full commitment period. Normal month to month subscriptions can be cancelled at any point.

Padtastic Stationery’s Mental Reduction Sidekick is a subscription service, by signing up you agree it is your responsibility to cancel your own subscription by logging into your account profile. The Company does not accept responsibility to cancel your account on your behalf.  It is up to the customer alone to cancel the subscription. Cancellations must be completed before the next renewal date.

You must cancel your subscription 24 hours before the renewal date. IF YOU DO NOT CANCEL PRIOR TO THE RENEWAL DATE OF A CALENDAR MONTH, YOU WILL BE CHARGED FOR THAT MONTH’S SERVICE AND YOU WILL RECEIVE Padtastic Stationery’s Mental Reduction Sidekick box.  All cancellation requests received after the renewal date of a calendar month will apply to the following calendar month.

PADTASTIC COPYRIGHT/INTELLECTUAL PROPERTY
Padtastic Stationery owns all content other than outlinked content. This includes our website, database, content, images, logo, titles, names, illustrations, designs, marketing, graphics, text and images. This may not be used by you for any reason unless authorised in writing from Padtastic Stationery. Any use of any content is against copyright law.

You must not access www.padtastic.com.au to do anything for an illegal purpose. International users agree to this in their jurisdiction. You must not attempt to hack, modify or use the website illegally. You must not do anything that would harm users or Padtastic Stationery. You must not violate our trademark or copyright laws.

Any breach to any part of these terms and conditions terminates your agreement to use this page.

YOUR PRIVACY
We are committed to safeguarding your privacy. We take this seriously and will not use your personal information for any other purpose (unless it is required by law) for any other purpose than the one for which it was given. You will only be added to our mailing list if you agree to this. You can opt out of this at any time by sending an email and stating opt out of the mailing list.

WARRANTY & LIMITATIONS
DISCLAIMER: Padtastic Stationery makes no warranties or representations about the accuracy or the completeness of this content, the content of any site linked to this site, contributors, information or any other items or sites linked to this site. We assume no liability or responsibility for:
  • Errors or inaccuracies of content and materials;

  • Personal injury or property damage of any nature whatsoever, resulting from your access to and use of the website;

  • Any unauthorised access to or use of secure servers and any or all personal information stored therein;

  • Any interruption or down-time on the website;

  • Any bugs, viruses, trojan horses or the like that could be transmitted through the website;

  • Any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted or made available via the Padtastic Stationery website and social media.

  • LIMITATION OF LIABILITY: In no event shall Padtastic Stationery be liable to any third party for any indirect, consequential, incidental, special or punitive damages, including a decrease in profit from your use of the website or social media, contributions or any branded items. Padtastic Stationery’s liability to you in respect of any loss or damage suffered by you and arising out of or in connection with this agreement whether in contract, tort or breach of statutory duty.

  • Everything Padtastic Stationery sells has its own warranties, and is represented by the various manufactures of said product. In accordance, Padtastic Stationery makes no warranty with respect to any product sold other than what is stated here. We do not give warranties expressed or implied with any kind of respect to any products sold on the website.