REFUNDS
 We do not accept returns due to change of mind on our stationery. We only replace items if they are defective or damaged.

If you need to exchange it for the same item, send us an email at hello@padtastic.com.au

Please note we may not have the exact same item available. In the case of this, we will offer a refund to the price of the item or send you an equivalent item.

RETURN OF PRODUCTS (SHIPPING COSTS)
To return a damaged product, please contact hello@padtastic.com.au
You will be responsible for paying for your own shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

REFUND POLICY - SUBSCRIPTION BOX
Our policy lasts 3 days for Padtastic Stationery's Mental Reduction Sidekick box subscription. If 3 days have gone by since our cut off date of the 5th of the month, unfortunately we can't offer you a refund. 

We do not accept returns on subscription boxes due to change of mind. Please do not send individual products in your purchase back to the manufacturer.

If you have contacted us within three days of the cut-off, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@padtastic.com.au